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            1
            Introduction and Getting Started- 
                    
                      
                    
                    
                    The Estate Sale and Liquidation Business 
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                    A Growing Need for the Business 
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                    Is Starting Your Own Estate Sale and Liquidation Business for You? 
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                    Student Field Work 
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                    Must-Have Contacts 
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                    Networking 
 
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            2
            Starting Your Business - Part One- 
                    
                      
                    
                    
                    An Overview 
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                    Naming Your Business 
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                    Your Logo 
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                    Your Website 
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                    Your Business Card 
 
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            3
            Starting Your Business - Part Two- 
                    
                      
                    
                    
                    Practicalities 
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                    Forms and Contracts 
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                    Your Marketing Package 
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                    Special Considerations: Items You Should Not Sell 
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                    How and Where to Advertise 
 
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            4
            Working with Your Client- 
                    
                      
                    
                    
                    Handling Calls from Prospective Clients 
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                    The Initial Appointment 
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                    Your Presentation 
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                    Agent's Responsibilities 
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                    Client's Responsibilities 
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                    Dealing with an Emotional Client 
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                    Specialty Collection and Novelty Item Sales 
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                    Discussing Prices with Your Client 
 
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            5
            Running a Sale - Part One- 
                    
                      
                    
                    
                    Supplies Needed for a Sale 
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                    Presale Checklist 
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                    Online Research 
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                    Finding Workers to Assist You 
 
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            6
            Running a Sale - Part Two- 
                    
                      
                    
                    
                    Staging a Sale 
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                    Security, Safety, and Points to Remember 
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                    After the Sale 
 
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            7
            Part One - Test- 
                    
                      
                    
                    
                    Estate Sale Course Test 
 
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            8
            End - Part One- 
                    
                      
                    
                    
                    Congratulations! 
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                    Introduction to Part Two 
 
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