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1
Introduction and Getting Started
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The Estate Sale and Liquidation Business
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A Growing Need for the Business
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Is Starting Your Own Estate Sale and Liquidation Business for You?
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Student Field Work
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Must-Have Contacts
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Networking
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2
Starting Your Business - Part One
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An Overview
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Naming Your Business
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Your Logo
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Your Website
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Your Business Card
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3
Starting Your Business - Part Two
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Practicalities
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Forms and Contracts
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Your Marketing Package
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Special Considerations: Items You Should Not Sell
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How and Where to Advertise
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4
Working with Your Client
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Handling Calls from Prospective Clients
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The Initial Appointment
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Your Presentation
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Agent's Responsibilities
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Client's Responsibilities
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Dealing with an Emotional Client
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Specialty Collection and Novelty Item Sales
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Discussing Prices with Your Client
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5
Running a Sale - Part One
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Supplies Needed for a Sale
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Presale Checklist
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Online Research
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Finding Workers to Assist You
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6
Running a Sale - Part Two
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Staging a Sale
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Security, Safety, and Points to Remember
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After the Sale
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7
Part One - Test
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Estate Sale Course Test
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8
End - Part One
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Congratulations!
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Introduction to Part Two
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